The main point to remember is that a project office has one goal and one goal only: make everyone else’s lives easier so that they can deliver stuff. The goal isn’t “create loads of documentation so that when the project goes wrong no-one can blame you or your project manager”. If your project goes wrong baby, you know which way the sewer flows and you’d better have more than just a hefty PID to back up your argument when it does.
The fact remains that if you spend your time chasing people for reports which they have no time to write, maybe you should ask whether you can get the information another way. However, don’t set up an hour long meeting when you probably only need a 20 minute telephone conversation. A project manager’s time is precious and reporting (although important) is not as important as delivering.
Secondly, once you’ve elicited the information then give it back to the person who gave it to you. If you are asking for that information then somebody else is probably asking them for it too. At the very least they might need it themselves and they will no doubt thank you for putting order around chaos.
Finally, (but by no means least), if a project manager gives you some information about their project, then store it somewhere safe. Make sure its accessible next time you need to update your records because one thing’s for sure; if they told you it once, they don’t expect to have to tell you again any time soon!
For information about Project Office opportunities with Magic Milestones email chris@magicmilestones.biz
[polldaddy poll=1385112]



Recent Comments